About Us

About Us

Welcome to Epic Cycles


Epic Cycles has been a staple in Black Mountain, NC, since 1999. We quickly developed a reputation for fast, affordable service and quality bicycles. 20 years later, we pride ourselves on the same reputation. At the end of the day, we’re simply happiest serving the riders of western North Carolina.

 

With over 40 years of industry experience, our staff is knowledgeable, friendly, and helpful. Whether you’re getting a new ride or cleaning up your old faithful, we can’t wait to share our bicycle joy with you.

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Our History


I grew up down the road from here in Spartanburg, South Carolina. I first became interested in bicycling at a young age. During high school, I would regularly ride my bike from one side of town to the other. Some days, I just wanted to see how far I could go. During college, I embraced cycling as a way to keep in shape and rehabilitate several knee injuries. As I progressed, my love for cycling grew stronger and stronger.


I began to travel throughout the southeast to compete in different mountain bike race series. My success allowed me to secure a job as a bike mechanic for a couple of the local bike shops in the area. As college drew to a close, I began to look for a job in the industry. That is when I met Allan Hightower. He was the vice president of Sun Rims in Indiana. Sun Rims had just bought the iconic mountain biking company, Ringle’. Allan was looking for someone to travel the country and market the newly formed SunRingle brand. With about 48 hours' notice, I packed up and moved to Indiana that weekend.


For the next few years, I traveled the United States and Canada, promoting our brand to local shops, events, trade shows, and OEM accounts. I was able to meet some fantastic people and ride in some extraordinary places. As time went on, SunRingle’ was sold, and both Allan and I settled back into the Blue Ridge Mountains. In 1999, Allan was working with the local bike shop here in Black Mountain. In 2001, he bought it, and Epic Cycles was born. He owned and operated Epic Cycles until 2021. During the pandemic, I started working for Allan again as a bike mechanic. I had gone back to school to obtain an advanced degree. Allan allowed me to be flexible with my schedule so I could attend classes.


Throughout the next couple of years, part-time became full-time. Then, in early 2021, COVID finally hit the market. Allan was out for three or four months during his recovery. I was thrust into the lead role and had to find a way to make sure all the parts were ordered, the bills were paid, and the shop maintained a profit. When Allan returned, he realized how much he enjoyed being at home with his wife. Allan decided to retire and offered to hand the reins over to me. After a soul-searching conversation with my wife and family, I bought Epic Cycles. This was absolutely a dream come true. I will be forever grateful to Allan for entrusting me with the shop. My family, my team, and I strive to continue to provide the excellent customer service that our customers have come to expect for over 20 years.

 

Since becoming the owners of Epic Cycles, we have made a few changes. We have added more lines, learned to provide new services, and made every attempt to raise the shop to the next level. This was accomplished while intentionally preserving the small-town bike shop atmosphere that Allan created so long ago. Now we can service your electronic shifting, repair your e-bike, build your wheels, and even service your suspension. We do all this from the historic Black Mountain Lumberyard building.


When you come in, you are going to see a variety of old-school mountain and road bikes on display. But you are also going to see such premium brands as Kona, Rocky Mountain, Intense, Jamis, Industry Nine, and Cane Creek Components. I still find it hard to believe this dream has come true. We are grateful for the shop's success, our amazing staff, our local customers, our visitors from other areas, and the loving support of family and the community. Each day when I come into the shop, I get to look out the picture window and see the sun reflecting off of the Blue Ridge Mountains that I call home. There isn’t a better view than that.

 

Keep riding, and we look forward to seeing you on the trails.

 

Michael Roberts

Mike & Lanny


Contact Epic Cycles Today

Have a question about our mountain bikes? We're here to help! Just fill out the form below and we will be in touch with you as soon as possible!

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Frequently Asked Questions
  • Why is Epic Cycles so popular?

    At Epic Cycles, our passion for cycling is reflected in our extensive range of top-tier mountain bikes. We cater to all, from seasoned adventurers eager to tackle challenging trails to beginners looking to experience the exhilarating world of mountain biking for the first time. Our mountain bikes are meticulously chosen to ensure durability, performance, and unparalleled riding comfort.


    Here at Epic Cycles, we prioritize quality and customer satisfaction above all else. Our mountain bikes are not just products; they're a testament to our commitment to providing our customers with the best biking experience possible. We value the trust our customers place in us, and our knowledgeable team is always on hand to offer expert advice, helping you choose the right mountain bike for your needs. Join the Epic Cycles family and let us enhance your biking journey with our superior mountain bikes.

  • Privacy Policy

    At Epic Cycles, your privacy is our priority. When you entrust us with your details - whether for purchases, rentals, or services - we ensure to protect and handle this information with utmost care. We commit to not sell, trade, or rent your information to third parties, and we use your data strictly to provide and improve our services, processing your transactions, and, with your permission, sending you pertinent information about our products and services. We employ suitable data collection, storage, and processing practices, coupled with robust security measures, to guard against unauthorized access, alteration, disclosure, or destruction of your data.

  • Shipping Policy

    At Epic Cycles, we're committed to ensuring that your purchase reaches you promptly and securely. Upon confirmation of your order, we aim to dispatch your items within 2-3 business days. Please note, delivery times may vary based on your location. We offer tracking on all our shipments, enabling you to follow your order from our store to your doorstep. Please rest assured that we take every measure to ensure that your products arrive safely and in excellent condition.

  • How can I get in contact with you?

    Whether you have questions, need expert advice on our products, or require assistance with your purchase, the Epic Cycles team is here to help. You can reach us at our Black Mountain store during business hours, or you can drop us an email anytime and we'll get back to you promptly. 


    Phone: 828-669-5969

    Email: epiccycles@bellsouth.net


    We value your feedback and inquiries, and we're committed to providing you with the best possible service. Feel free to contact us, and let's connect over our shared love for all things cycling.

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